Jun 19, 2016

Apology for the Delay of Bluboo Xwatch


We Bluboo make an sincere apology here to all our customers. We are really sorry that we claimed earlier that we would release our new smart watch Xwatch in May. But we failed to keep our promise. The released date of Xwatch has to be prolonged, due to constant adjustments. We redesign and optimize the internal structure, use better sensor and replace the former metal material with different metal to make the whole watch lighter. Taking users’ using habits into consideration, we add new IP65 waterproof function, enabling users not need to take the watch off when washing faces or hands. Regarding to software, we also make some adjustments, for instance, adding more functions and modes, and meanwhile, it comes with lower power consumption than before. We do want to present Xwatch with perfect quality to our customers, and live up to their expectation and trust.

We have not announced the delay in time, lots of customers feel disappointed at us. We really make a huge mistake. Now we are trying our best to make amends. We promise that the same situation won’t happen again. We will keep our users informed of our latest and the most realistic product progress in real time. We will be more cautious to every words we declare. To make up our mistakes, we promise that when we release Xwatch, we will offer more discounts and giveaway. We do hope you still trust us and we won’t let you down again.


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